correspondence – Technical Writing http://3764w15.tracigardner.com English 3764 @ Virginia Tech – Winter 2015 Sun, 18 Jan 2015 23:21:43 +0000 en-US hourly 1 https://wordpress.org/?v=4.5.3 Overview of Project 2: Analysis of Your Field http://3764w15.tracigardner.com/2014/12/31/overview-of-project-2-analysis-of-your-field/ http://3764w15.tracigardner.com/2014/12/31/overview-of-project-2-analysis-of-your-field/#respond Wed, 31 Dec 2014 05:11:39 +0000 http://3764w15.tracigardner.com/?p=349 Read more →

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This is the post for the December 31, 2014 class meeting.

Many of you have already turned in your first project. If you are taking advantage of the grace period, you should have your work in my 11:55 PM tonight, December 31. Today we move on to Project 2, which is due Friday night at 11:55 PM.

Readings for December 31

For today’s session, please read the following:

Work for December 31

  • Get started on your second project.
    • Think of your audience for this project as yourself, and your purpose is to learn about the characteristics of the kinds of writing you will typically do in the workplace. A year from now, if you were in the workplace, you should be able to come back to this analysis to remind yourself of the features to include in whatever you are writing.
    • Don’t panic if you find that you have an empty slot on your spreadsheet. If one of the columns is irrelevant for one of the documents you have listed, that is okay.
    • Likewise, if you cannot find an example of the document online to link to, that’s okay too.
    • Remember however that you need to account for those empty spaces in your reflection memo when you submit your project.
  • Go to Tests & Quizzes in Scholar, and complete the reading quizzes on Chapter 7 and Chapter 9 of Markel by 11:55 PM on Friday, January 2. See the policies for quizzes on the course logistics page, and see the Announcements in Scholar for details in the change of due dates for this first week of classes.

Optional: Discussing the Example Memos

The example memos included on on the Project 2 assignment page were written by students who were analyzing a piece of technical writing in their field using the six characteristics of technical writing that are explained in Markel, Chapter 1. If you are aiming for an A, these memos are similar to what you need to write.

If you are aiming for an A on Project 2, this activity will help you with your writing:

  1. Read through the Example Analysis Memos. You don’t have to read every word, but look at them well enough to get a sense of how they work, what they do well, and what they could improve on.

  2. Go to the Discussion of Example Memos topic in the forums and weigh in on which of the examples seemed more effective. You can quote someone else’s post or just start in on your own ideas. You will find some guiding questions in the forum post.


 

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Markel, Chapter 9: Writing Correspondence http://3764w15.tracigardner.com/course-readings/markel-chapter-9-writing-correspondence/ http://3764w15.tracigardner.com/course-readings/markel-chapter-9-writing-correspondence/#respond Tue, 30 Dec 2014 15:54:32 +0000 http://3764w15.tracigardner.com/?page_id=343 Read more →

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Invitation letterChapter 9 of Markel discusses letters, memos, and email messages. If your experience will be anything like mine, you will probably write more email messages than any other kind of correspondence in your day-to-day work.

Types of Correspondence

The table in the textbook on p. 219 outlines the differences between types of correspondence. Use the information there as a guideline, but also pay attention to the practices where you work. It’s completely possible for one company to rely on formal letters and another company to rely almost exclusively on email messages. There is no universal right decision. Instead, there are decisions that are right because they match a company’s or organization’s standard practices. Let the company’s practices and culture be your guide.

Remember that the “Writer’s Checklist” (pp. 238-239) gives you a nice summary of the important concepts in the chapter. If you are writing the optional memo for Project 2, be sure to use the Memos section of the checklist as you write and revise.

Using You Attitude

You Attitude is the concept of focusing on the needs and interests of the reader in technical and business writing. It’s all about seeing things from the audience’s perspective and situating information so that readers understand and accept it.

The textbook has a short explanation on pp. 220–221, and you can find more information in “What Is the ‘You Attitude’?

Reading Quiz

After reading the chapter, complete the reading quiz in Scholar for Chapter 9.

 

Photo: Invitation letter by John S. Quarterman, on Flickr


 

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